Privacy Policy & GDPR Notice for Hepsikaravan.com

Effective Date: August 19, 2025

1. Introduction

Welcome to hepsikaravan.com (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal data:

a. Information you provide directly:

Name, email address, phone number, and any messages you send through our contact forms or chat.
Account details if you register on the site.

b. Information collected automatically:

IP address, browser type, operating system, and browsing behavior on our website.
Cookies and similar technologies (see Section 6).

c. Information from third parties:

Social media data if you choose to log in via social media platforms.
Analytics data from services like Google Analytics.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our website and services.
To communicate with you regarding inquiries, updates, and promotional offers (if you consent).
To improve user experience, analyze trends, and monitor usage.
To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

Your consent.
The necessity to perform a contract.
Compliance with legal obligations.
Legitimate interests, such as improving website functionality and security.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers who perform services on our behalf (hosting, analytics, marketing).
Law enforcement or regulatory authorities if required by law.
Business transfers (e.g., mergers or acquisitions).

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and deliver targeted content. You can control or disable cookies through your browser settings.

7. Your GDPR Rights

If you are an EU resident, you have the following rights:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): Request deletion of your personal data.
Restriction: Request restriction of processing your data.
Data Portability: Receive your data in a portable format.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.